Terms & Conditions – Kelly Grimesey
By booking an appointment with Kelly Grimesey, you agree to the following terms and conditions:
Appointments & Consultations
All new clients are required to complete a consultation prior to their service. This allows us to discuss expectations, maintenance, timing, and pricing before beginning any service.
Cancellations & Rescheduling
We kindly ask for at least 48 hours’ notice to cancel or reschedule an appointment.
Appointments canceled or rescheduled outside of this window may be subject to a fee.
No-shows may result in a charge and may require a deposit for future bookings.
Late Arrivals
If you arrive late, your service may be shortened or rescheduled to respect the time of other clients. Full service charges may still apply.
Pricing & Services
All prices are starting prices and may vary based on hair length, density, previous color history, and time required. Final pricing will be confirmed during your consultation.
Adjustments
Your satisfaction is important to us. If you have concerns about your service, please contact Kelly Grimesey within 7 days of your appointment so we can discuss appropriate adjustments.
Adjustments do not include changes of mind or requests for a different look.
Personal Belongings
Kelly Grimesey is not responsible for lost or damaged personal items.
Right to Refuse Service
Kelly Grimesey reserves the right to refuse service to anyone due to inappropriate behavior, repeated no-shows, or failure to comply with salon policies.
SMS Communication Terms
Kelly Grimesey may send appointment confirmations, reminders, and occasional service-related messages via SMS.
You can cancel the SMS service at any time. Just text "STOP" to +1 858-260-3613.
After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
If you want to join again, simply sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at:
Users must be 18+.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our Privacy Policy.
By submitting this form and signing up for texts, you consent to receive appointment reminders, scheduling updates, and occasional promotional messages from Kelly Grimesey at the number provided. Message & data rates may apply. Message frequency varies. Reply STOP to unsubscribe or HELP for help. This is a brief description of the kinds of messages users can expect to receive when they opt in.